Your Privacy Choices
At Skin Seed, we carefully curate professional skincare products to support your skin health and goals. Due to the nature of skincare products and hygiene standards, all product sales are final.We do not accept returns or exchanges on opened, used, or tested products.
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and photos of the issue. We will review your request and assist with a resolution.
Please note that we cannot be responsible for reactions or sensitivities caused by products. We encourage clients to consult with Skin Seed before introducing new products, especially if you have sensitive skin, allergies, or specific skin concerns.
Thank you for understanding and supporting our commitment to providing safe, professional skincare products.
Orders are typically processed within 2–5 business days. Once your order has shipped, you will receive tracking information by email.
Delivery times vary depending on the shipping carrier and your location. Please allow additional time during holidays, promotions, or high-volume periods.
At this time, Skin Seed only ships within the United States.
We hope to expand our shipping options in the future and appreciate your support as we continue to grow.
Check your tracking link, please contact UPS immediately and file a claim. Unfortunately once a package leaves our facility, there is not much we can do. We will do our best to work with you and UPS to ensure you get your goodies!
Absolutely. We can help recommend products based on your skin goals and create a personalized home care routine.
Yes! We offer flexible payment options through Klarna, Affirm, Afterpay, and Cash App Afterpay for eligible purchases.
For first-time clients, payment plan options are available for appointments totaling $200 or more. Please reach out before booking with your desired service, preferred date, and time so we can assist with setting up your appointment.
Returning clients may use eligible payment options at checkout on the day of their appointment. If you would like to prepay using a payment plan option, please contact us ahead of time.
Please reach out if you have any questions about payment options
Please arrive on time and, if possible, with a clean face so we can maximize your treatment time.
Before your appointment, please have a list of your current skincare products, medications, and any treatments you are using at home. You are also welcome to bring your products with you so we can review your current routine together.
We recommend avoiding the purchase of new skincare products before your first appointment. During your visit, we will evaluate your skin, discuss your goals, and provide personalized recommendations based on what your skin truly needs.
Our goal is to create a customized approach that supports your skin journey and helps you achieve healthy, lasting results.
A minimum of 48 hours notice is required for all cancellations or rescheduling requests.
Appointments canceled or rescheduled 48 hours or more in advance will not be charged. Appointments canceled with less than 48 hours notice will result in a charge of 50% of the scheduled service amount.
By booking an appointment, you acknowledge and agree to all Skin Seed policies.
We understand that things come up. If you need to reschedule, please provide at least 48 hours notice to avoid a cancellation charge.Rescheduling requests made with less than 48 hours notice will be subject to a charge of 50% of the scheduled service amount.
Please arrive at least 5 minutes before your scheduled appointment to allow time to check in and begin your service on time.
Clients who arrive more than 15 minutes late will be considered a no-show, as there may not be enough time to properly complete the scheduled treatment. A fee equal to 50% of the scheduled service amount will apply.
Appointments missed without notice are considered a no-show and will result in a charge of 100% of the scheduled service amount.
No-show appointments prevent us from offering that time to another client and result in lost appointment availability. We appreciate your understanding and respect for our time.
Clients with outstanding balances must resolve their balance before future appointments can be scheduled.
Any declined cards or outstanding balances must be resolved before future appointments can be scheduled.
Balances must be paid in full before booking another appointment.
If you are unsure which treatment is best for your skin goals, you have two options. You can book a Skin Consultation as a standalone service for $75, or you can book the service you are interested in and add a Skin Consultation to your appointment.
When you receive a service of $125 or more on the same day, your Skin Consultation service will be complimentary. During your consultation, we will discuss your skin concerns, goals, and create a personalized treatment approach to support your skin journey.
Yes. Skin Seed offers virtual skin consultations for clients who are not able to visit the studio in person.
During your virtual consultation, we will discuss your skin concerns, current skincare routine, and goals to help create personalized product recommendations and a home care plan tailored to your skin.
Whether you are looking to build a new routine, address specific concerns, or need guidance choosing the right products, virtual consultations allow you to receive professional skincare guidance from anywhere.
Treatment frequency depends on your skin goals, concerns, and current skin condition. During your appointment, we can recommend a personalized treatment schedule to support your desired results.
Every product recommendation is based on your individual skin needs and concerns. If you have sensitivities or specific ingredients you avoid, we recommend a consultation before starting new products.
Yes. Skin Seed welcomes all clients looking to improve their skin health and receive personalized skincare guidance.